The Agentic Shift
What AI Agents Really Are and Where They Create Business Value

29 October | 08:30 - 10:30

Arrow ECS Baltic Tallinn Office
Sõpruse pst 145, Entrance C, 3rd floor, 13425 Tallinn

AI is everywhere. But what can it actually do for your business?

Most organizations have already experimented with AI. The next step is understanding how AI agents differ from chatbots and automation tools and where they can deliver measurable value.

Join us for an informal executive breakfast session where we'll separate hype from reality and explore how organizations are already using AI agents to improve productivity, streamline operations, and unlock new opportunities.

Using real-world examples and plain business language, we'll demonstrate where Microsoft 365 Copilot fits in, where Azure AI Foundry comes into play, and what successful organizations are doing today.

What you'll learn:

  • What AI agents actually are and how they differ from chatbots and traditional automation
  • Where AI agents are already creating value in mid-sized organizations
  • How Microsoft 365 Copilot and Azure AI Foundry complement each other
  • Real business use cases from B2B and industrial companies
  • Common misconceptions and practical opportunities
AGENDA:
08:30 - 09:00
Breakfast & Networking
09:00 - 10:15
The Agentic Shift

  • Agents vs. chatbots vs. automation
  • Microsoft 365 Copilot in practice
  • Azure AI Foundry and enterprise AI agents
  • Real customer examples
  • Business opportunities and lessons learned
10:15 - 10:30
Q&A and discussion
Speaker:
Pieter Jansen
Managing Partner
Sparkle Estonia
Host:
Kadi Rooma
Partner Development Manager
Arrow ECS Baltic
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