Your customers have a Microsoft security problem
They probably haven't spotted it yet
Arrow Insights is independent research, commissioned directly with UK IT decision makers. Not vendor claims. Not analyst estimates. Real data from the organisations you serve, and it tells a story most of them won't have heard.
The short version: 99% had a security incident last year. 85% aren't optimising their Microsoft licensing. Only 19% have reached proactive security operations. And AI governance has become the single biggest operational pressure across the market.
What we found
The licences are already paid for
85% of UK IT decision makers aren't actively optimising their Microsoft licensing. Less than half have switched on EDR/XDR, SIEM/SOC monitoring, or insider risk management. The security capability is there. It just hasn't been switched on. That's a conversation waiting to happen in almost every account you own.
AI is everywhere. Governance isn't
69.5% of organisations have AI deployed in some form. 25.8% say AI adoption and governance is their single biggest operational pressure right now, the number one answer across the entire survey. Employees are using tools their IT teams can't see or control, and the data exposure risk is growing every day.
Confidence isn't the same as coverage
65.8% of UK IT leaders either acknowledge visibility gaps or still rely on manual threat detection. Only around one in four have comprehensive visibility into user risks, device risks, or AI usage. The organisations that feel most protected aren't always the ones that are.
The supply chain is the biggest blind spot
Third-party breaches were the most common incident type last year, at 22.8%. Only 15% of organisations continuously review third-party access. The attack surface has shifted. Most security investment hasn't followed it.
What's coming for resellers and MSPs
Arrow is building a full campaign and sales enablement programme on the back of this research. We’ll be commissioning new studies each quarter, each focussing on a new area. Register now and you'll get:
- Ready-to-use campaign assets built directly from the data
- Segment-specific findings by company size, revenue band, and partner type
- Sales conversation guides and customer-facing content
Get the full Insights report
Download the full report for all the research findings, alongside our analysis of what the data means for your customers and how you can use it to shape Microsoft security conversations. No registration needed.
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